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Driver's license kiosk now at MJPD
Tuesday, December 11, 2012

Mt. Juliet citizens can now enjoy the convenience offered by a timesaving, self service driver’s license kiosk that the City of Mt. Juliet has just received from the Tennessee Department of Safety.

The machine is designed for the renewal and ordering of duplicate Tennessee Driver’s Licenses, which only takes minutes at the kiosk. The kiosk can be found in the lobby of the Mt. Juliet Police Department, and it is available 24/7.

The easy-to-use self service kiosk, equipped with a camera and big touch screen monitor, accepts any credit or debit card payments. It resembles a small ATM and gives directions in English and Spanish. It is connected to the Tennessee Department of Safety mainframe computer and uses facial recognition software that compares old driver’s license photos with the person trying to renew or order a new license. If the faces do not match, it will reject the transaction. Licenses and ID cards are not printed at the kiosk for security reasons. Instead, a temporary driver’s license is printed in a form of a receipt, complete with a photo. The receipt is valid for two weeks until the actual license is delivered in the mail.

“I’m glad Mt. Juliet was accepted for such a great opportunity,” stated City Manager Kenny Martin, “This is a perfect solution that brings State driver’s license services just a little closer to home, which makes it much quicker and easier for our community.”

This is one of 40 self service kiosks being installed throughout the State, which the City of Mt. Juliet had to apply for. For Mt. Juliet residents, the closest place to renew a driver’s license or get a duplicate license has been at the Lebanon driver service center.